98d2586b Nike error code – Easy steps to fix it

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Nike is one of the most popular sports brand that produces sports wears, clothings and accessories. This is a big company with outlets all over the world. However, we are in a digital age and people can sit in the comfort of their home, order for stuffs and get it delivered to their doorsteps. While this is a really great development, the internet is not hassle free.

In this article, we’ll be talking about the 98d2586b error code and how you can fix it.

Nike Error Code 98d2586b

98d2586b is an error code you might come across while placing an order on Nike’s website.

The error message reads:

“ERROR: Sorry, we are unable to process your order. For more information please call 1-800-806-6453 for help.[Code: 98D2586B]“.

What causes Nike error code 98d2586b?

If you are getting the error code 98d2586b you don’t have to panic as it is a problem from Nike’s end.

Though we cannot pin point the exact reason for the error, it could either be a problem from the website or their server.

How to fix Nike error code 98d2586b:

Though Nike has not addressed this issue, there are various methods you can try in order to fix this.

  • Check your internet connection

If you’re getting the error 98d2586b message while using Nike’s website, the first thing you must do is check that you have an active internet connection. If you’re on mobile data, do check that it is enabled and you have a good network coverage. Nevertheless, if you’re on WiFi, do check your signal strength and make sure you have good connectivity. If you’ve checked this and you still get the error, move to the next method.

  • Disable Ad-blocker

Many websites does not like their visitors using Ad-blockers and Nike is not excluded. This because Ad-blockers interfares with the websites usability. To fix the error code 98d2586b, check that Ad-blocker is not enabled on your browser. If it is, disable it and try using the website again.

How to disable Ad-blocker on Chrome browser

  1. Launch the Google Chrome browser.
  2. Click on the menu icon and select settings.
  3. On the settings menu, select Security and Privacy.
  4. Choose Site Settings, and under Additional permissions, you can turn Ads on or off, and control Popups and redirects.

How to disable Ad-blocker on Mozilla Firefox browser

  1. Open the Firefox browser.
  2. Press the Firefox button.
  3. Select Add-ons from the menu.
  4. On this page, click Extensions.
  5. Select the ad-blocker and click on disable.
  • Clear Browser Cache and Cookies

Most of the common browsers save some information as cache and cookies when you visit a website. This is to track your experience and enable the website load faster when you visit again. However, these files can as well cause some error once in a while.

Clearing your browser’s cache may solve the Nike error code: 98d2586b.

Read also: How to change age on Cash App in 2023

How to clear browser cache and cookies on PC

If you are browsing Nike’s website from browsers like Google Chrome, Edge, Google Chrome, Mozilla Firefox, or Internet Explorer, you can easily use a keyboard shortcut to clear your browser cache.

The keyboard shortcut Ctrl + Shift + Delete will open a window where you can delete cookies and other data, cached files, browsing history, and download history in one click.

How to clear browser cache and cookies on mobile

  1. Open the Chrome app on your mobile phone
  2. Click on three dots from the top right corner
  3. Tap on History and Clear browsing data.
  4. You can choose a time range at the top of the page. Choosing All Time will delete everything.
  5. Tick the “Cookies and site data” and “Cached images and files” boxes and tap on the Clear data button.
  • Try a different browser

If you’re having this error you may consider trying a different browser as browsers interact with servers differently. There are many browsers you can try, such as Chrome, Firefox, Opera Mini, Edge or any other browser.

  • Try a different account

If you’ve tried the above methods and you’re still having the error, we suggest you try using another Nike account. Your account may have limited access at that moment so it is advisable to try to make your purchase from another Nike account.

  • Contact Nike customer support

If you’ve tried all the above methods and you’re still having the 98d2586b error code, your best bet will be contacting Nike’s support and reporting the issue to them.

You can call Nike support on – 1-800-806-6453 and tell them about the error you’re having. I’m sure they will be able to assist you further.

You can also use the support live chat available on their website.


We’re indeed sorry you had to had to encounter this error. However, we hope one of the methods stated above will help you fix this error. If you’re able to fix the error, do well to drop a comment saying which method helped you so others can learn too.

Thank you!

Daniel Efeurhobo

I am a seasoned journalist and a multimedia expert.

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